A simpler queue management system.

Add people in seconds. Customers can track their place from a text link, then get a ready notification when it’s their turn. No staff accounts, customer app, or long training sessions.

Staff view

Front Desk

3 waiting

Queue Key

Maria G.

Waiting 12 min

Notify

James R.

Waiting 7 min

Notify

Avery T.

Waiting 2 min

Notify
+ Add person

Customer view

Front Desk

Live queue status

Your place in line

#3

About 15–20 minutes

This page updates as the line moves.

We’ll text you when it’s your turn.

Simple for staff. Better for customers.

Create a queue in minutes. Staff run it with a Queue Key while customers follow their place without downloading an app.

Staff get straight to the queue

Give staff a Queue Key. They can open the right queue without individual accounts or a staff hierarchy.

Customers can step away

A text link shows their live place in line and approximate wait, so they do not have to stand around the counter.

Bring them back at the right time

When it is their turn, staff tap Notify and Queuly sends a ready text. No customer app or account required.

Made for real-world waiting

Simple queue management for places where people show up, wait, and need to know when it’s their turn.

🍽️

Restaurants & Cafés

Let guests step away from the host stand, track their place, and come back when their table is ready.

✂️

Salons & Barbers

Keep walk-ins moving while customers follow their place from their phone.

🏥

Clinics & Offices

Give walk-ins a clear place in line without adding another scheduling system.

🛍️

Retail & Pickup

Organize service counters and pickups without making customers crowd the counter.

🔧

Repair & Service

Keep arrivals and pickups organized with a simple live queue customers can follow.

🎟️

Events & Walk-ins

Stand up a temporary queue quickly without customer accounts or complicated setup.

Two simple plans

No visit limits. Choose the queue and text capacity that fits your business.

Starter

Queuly

$29.99/ month
  • Up to 3 active queues
  • 1,000 SMS notifications / month
  • About 500 guests with text updates*
  • No limit on queue entries
  • Queue Key access for staff
  • Live position & estimated wait links
Plus

Queuly

$59.99/ month
  • Up to 10 active queues
  • 2,500 SMS notifications / month
  • About 1,250 guests with text updates*
  • No limit on queue entries
  • Queue Key access for staff
  • Live position & estimated wait links

Hit your text limit? Your queue keeps running. Staff can still call customers when they’re ready.

*Based on 2 texts per guest: a queue-status link and a ready notification.

🔒 Secure payments powered by Stripe.

📱 Customers receive standard text notifications. Message and data rates may apply.

✓ Cancel your subscription anytime.

Frequently Asked Questions

The important parts, without the software-company jargon.

What is a Queue Key?+

A Queue Key is the access credential staff use to open and operate a specific queue. The admin manages Queue Keys from the dashboard.

Do staff need individual accounts?+

No. Staff open the queue with a Queue Key, so you do not have to create and manage individual staff accounts.

Do customers need an app or account?+

No. Customers can open their private queue-status link from a text message and follow their place from the browser on their phone.

What can customers see from the queue-status link?+

The status page shows their live place in line and an approximate wait. It updates as the queue moves, and Queuly sends a separate ready notification when it is their turn.

How many queues can I run?+

Starter includes up to three active queues. Plus includes up to ten active queues.

Are queue entries or visits limited?+

No. Queue entries are not capped. Plans differ by active queue capacity and monthly text notification capacity.

What happens when I reach my monthly SMS limit?+

Your queue keeps running. Queuly pauses SMS notifications until your allowance resets or you upgrade. Staff can still use the phone number on the queue entry to call customers when they’re ready. Queuly does not charge SMS overages.

Does Queuly manage appointments?+

No. Queuly is built for the people waiting now, not appointment scheduling.

Can I cancel anytime?+

Yes. You can manage or cancel your subscription from your admin account.